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What to expect when malls open Wednesday



TORONTO, ON., June 23, 2020 — As several large GTA shopping malls, including, Sherway Gardens, CF Toronto Eaton Centre, Yorkdale and Square One are set to open on Wednesday, it will hardly be business as usual as both Toronto and Peel are set to enter Stage 2 of reopening during the COVID-10 pandemic.

Mall shoppers will have to adhere to new social distancing rules and store owners are required to adhere to strict guidelines handed down by the Ontario Ministry of Health.

Toronto’s Eaton Centre says “We are thrilled to welcome back our community of clients, guests, and our own CF Toronto Eaton Centre team to the shopping centre on Wednesday, June 24, 2020.

“We have been hard at work as we know how important it is to ensure our property is clean, safe and comfortable.”

A few of the many measures that CF Toronto Eaton Centre will have in place come Wednesday include a dramatic increase in hand sanitizers, navigational signage with directional floor arrows and distancing markers, as well as curbside pickup at some retailers.

In order to help maintain physical distancing CF Toronto Eaton Centre there will be one-way traffic through the common areas.

What will malls look like in Stage 2

Cadillac Fairview, which also operates, Sherway and Fairview Mall, says its they will actively manage access to their malls, to control crowd density and ensure physical distancing. In order to help maintain physical distancing, there will be one-way traffic through the common areas where required, mall entrances will be delineated into “Entry Only” and “Exit Only” doors, clear lanes onto or into escalators will be in place and staircases will be divided into “Up Only”, “Down Only” sides.

Stanchions and floor markings also will be used to manage traffic flow at pinch points.

Other physical distancing measures will include limiting the number of elevator occupants, ensuring safe distancing on escalators, and installing floor-markings and managing guest line-ups Physical distancing signage will be placed in f​ront of retail stores for line-up purposes.​​

In terms of opening hours, the Eaton Centre said “Initially, our minimum store operating hours will be Monday to Saturday, 11:00am-7:00pm and Sunday11:00am-6:00pm. We will continue to evaluate store operating hours over the next few weeks and update as required.”

The following CF Toronto Eaton Centre retailers are open for in-store shopping starting Wednesday, June 24: 

  • Canadian Tire
  • Nordstrom 
  • Shoppers Drug Mart
  • Lenscrafters
  • Hudson’s Bay 
  • Saks Fifth Avenue 
  • H&M 
  • Roots 
  • Starbucks, Yonge St. 
  • Starbucks, 55/65 Dundas St W

The following CF Toronto Eaton Centre retailers are offering curbside pickup services:

  • Hudson’s Bay and Saks Fifth Avenue
  • JOEY Restaurants
  • Best Buy
  • Canadian Tire
  • Samsung

Authorities at the Eaton Centre are telling patrons they “can feel confident that CF Toronto Eaton Centre is doing everything we can to safely bring our community together again.”

Yorkdale will have similar measures in place. They say they have also installed hand sanitizing stations and ramped up cleaning frequency in high-touch and high-traffic areas. The popular Toronto mall has also installed signage to reinforce physical distancing, guide customer traffic flow and hygiene, decommisioned Smartecartes, limited elevator capacities and more.

The following Yorkdale Shopping Centre retailers are open: 

Banana Republic: Monday – Sunday: 11am – 7pm

Crate & Barrel: Monday – Sunday: 11am – 5pm

Holt Renfrew: Monday – Sunday: 11am – 7pm

Hudson’s Bay: Monday – Sunday: 12pm – 5pm

Indigo: Monday – Saturday: 10am – 8pm, Sunday: 11am – 5pm

Nordstrom: Monday – Sunday: 11am – 7pm

Urban Behavior: Monday – Sunday: 11am – 7pm

Essential Services:

LensCrafters: By appointment only

Nutrition House: Monday – Sunday: 12pm-5pm

Scotiabank: Monday – Friday: 10am – 3pm, Saturday – Sunday: Closed

Shoppers Drug Mart: Monday – Sunday: 11am – 5pm

Starbucks East (near Nordstrom and TTC) : Monday – Saturday: 8am – 8pm, Sunday: 10am – 5pm | Available via in-person orders only.

Yorkdale stores opening June 24 include:

Big Smoke Burger
ECCO Shoes
Ladurée – Takeout only. Tea Salon remains closed
Moose Knuckles
Oak and Fort
Pottery Barn
Pottery Barn Kids
Raffi Jewellers
Restoration Hardware
Saint Laurent
Salvatore Ferragamo
Sport Chek
Sporting Life
TAG Heuer
Walk & Wear
Williams Sonoma

Most other stores at Yorkdale will be opening over the coming weeks.

Meanwhile in Mississauga Square One has said that although the mall is reopening on June 24, some stores may open at later dates to prepare. Square One says they will be implementing the same cleaning and physical distancing measures as already mentioned with sanitizing stations, foot traffic guides and curbside pickup for some select stores.

For now until further notice the malls will be open from 11 a.m. to 7 p.m. daily.

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