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TTC no longer accepting cash, tickets or tokens


TORONTO, ON., March 25, 2020 – Yesterday the Toronto Transit Commission (TTC) announced new passenger procedural rules to help slow the spread of COVID-19.

From now on until further notice TTC is no no longer accepting cash, tickets or tokens.

On buses passengers are to board from the rear doors only unless they require a kneeling ramp.

Also, the TTC is adhering to the physical distancing advice from Toronto Pubic Health. Passengers are to remain no less that 2 metres or 6 feet from each other or the bus or streetcar operator. This also means if a bus or streetcar is crowded, the TTC requests that riders please for the next one.


Official statements by the TTC:

Bus boarding and payment changes from the TTC

Customers must board and exit the bus from the rear doors only, except those who require the kneeling ramp to be deployed. We are no longer accepting cash, TTC tickets or tokens on buses at this time. If you do not have a PRESTO card or ticket you will not be denied service and we would ask that you pay at your first opportunity, like at a station or on a streetcar if possible. As of March 18, 2020 the TTC stopped handing paper transfers out to customers on buses.

Physical distancing reminder from the TTC

It is important to maintain physical distance from each other and the operator (6 feet or 2 metres) even while on transit. If a bus or streetcar is crowded, please wait for the next one. We are still operating plenty of service so the wait shouldn’t be long.

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