More than approx. 1,500 Toronto residents affected
This story has now been updated: Read it here
Canada’s tallest condo could be without water for 7 weeks – Residents in Toronto’s Aura, a 78-storey mixed-use skyscraper had a rude awakening when they went to turn on their taps this morning and no water appeared.
Owners received emails from management stating that low pressure levels from the City side caused AURA’s booster pumps to cease at around 2 am. The statement from management says the pumps are unique to AURA and could take as long as 7 weeks to repair.
Meanwhile, residents assembled in the lobby looking for answers and the nearby Metro grocery store at College Park has already sold out of water as a result.
The mixed-use condo, which took four years to complete in 2014 is located at 386 Yonge Street in the College Park area of Yonge and Gerrard. With 79 floors and 995 units, AURA is currently recognised as having more floors than any other building in Canada and is the fourth tallest building in the country standing at 273 metres (896 ft.). Only Toronto’s First Canadian Place, St. Regis and Scotia Plaza stand taller.
The letter goes on to advise residents to find alternatives until the issue is resolved and that the City of Toronto has been notified and is responsible for all damages caused.
A follow-up email tells residents that a team of technicians are currently working on the site and they are trying alternative options to resolve the matter. The letter says the Canderel, the builder has been notified and is looking into borrowing a pump from a construction site while the manufacturer of the ceased pumps is now also on the case.
The letter also signs of by saying, “No one would have done anything to prevent the issue without city’s notifications,” currently continuing to steer the blame towards the City of Toronto.
On January 22, the City had announced that downtown residents in specific areas may receive lower water pressure as they were commencing emergency watermain repairs near Gerrard and Yonge. The statement read: “the City of Toronto will begin repairs on a watermain near Gerrard Street and Yonge Street that was damaged by a private contractor on January 20.”
At the moment, there is no word on who will foot the bill for the rehousing of the more than approx. 1500 residents.
Below is the letter sent out to all of the residents at AURA.
and here is the follow-up letter telling residents they may have more news by noon on Saturday.